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WAVETEC is a multinational technology company that is on the forefront of technological
revolution since more than two decades, and enjoys a firm presence in over 70 countries.
Wavetec’s credible customer portfolio, rich integration tools, and customized solutions are eminently known worldwide.
With 8 Regional Offices and partnerships around the globe, Wavetec helps businesses organize, engage and measure customer flow with its innovative and advanced customer experience solutions.
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Enterprise Virtual Queuing System enables you to define the way
your customers are managed in service and deliver a personalized
customer waiting experience.
Wavetec’s Virtual Queuing system allows customers and visitors to
enter a queue by taking a ticket via different channels such as our
Self Service Ticketing Kiosk, Web Ticketing, Mobile App and Online Appointment.
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UNO-Q – Plug n Play Electronic Call Forwarding is a quick and easy to install,
ticket-less queuing solution.
Customers wait in a single line, are served when it’s their turn and when the
counter is open. Linear queuing improves single line queuing experiences,
reduces waiting times & increases operational efficiency.
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Wavetec has been implementing and integrating digital signage solutions
in businesses globally. It offers a diverse spectrum of integrated
end-to-end multi-purpose Donatello Digital Signage solutions ranging
from slim designed units to large format displays such as: Donatello
Media Player, Donatello Vertica, Donatello Linea, & Donatello Suite Solution.
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Wavetec Customer feedback is the key to extract data about
customers experiences and find out what they expect from you.
Opinion Plus provides organizations with instant feedback,
which helps to strengthen the relationship and improve service quality.
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